Precision in Management Communication: Why Your Words Matter

This article highlights the critical importance of precise language in management. Vague phrases, like "you're doing well, but communication could improve," lead to inconsistencies in performance reviews. The author provides numerous examples across various scenarios, including performance evaluations, goal setting, and hiring, demonstrating how to replace ambiguous statements with specific data and actions. For instance, replace "always" with "consistently," and vague timelines like "soon" with concrete dates. The article emphasizes that written documentation forces more precise language, ultimately improving management effectiveness.