Amazon's Return-to-Office Policy for Disabled Employees Sparks Backlash
Amazon's strict return-to-office policy for disabled employees has ignited a significant backlash, with workers alleging violations of the Americans with Disabilities Act (ADA) and collective bargaining rights. At least two employees have filed complaints with the EEOC and NLRB, citing Amazon's use of AI in processing disability accommodation requests. The AI system is accused of bias and overlooking crucial nuances. Employees report Amazon deleting internal posts advocating for their rights and even terminating those who spoke out. Amazon maintains it respects employee rights and is committed to providing accommodations, but a survey reveals over 71% of disabled employees felt their requests were unmet. The incident highlights the legal and ethical risks of using AI to handle sensitive personnel matters in tech companies.