XMPP (Snikket) for Reliable Couple Communication: A Success Story

The author and his wife switched from Matrix to XMPP (using Snikket) for all their calls and chats, with remarkable success. While Matrix suffered from unreliable audio and video, Snikket provided reliable voice and video calls, seamless messaging, and photo sharing, even with frequent network changes. The author's wife, a typical end-user, found it easy to use. The only drawback is Snikket's lack of multi-domain support, limiting communication with other XMPP users.