20-Year-Old Washing Machine Bites the Dust: A Warranty Registration Odyssey
2025-09-03
The author's 20-year-old washing machine broke down, necessitating warranty registration. However, the manufacturer's phone-based registration proved incredibly inefficient, and the SMS-provided link led to a broken website. Ultimately, the author found a working webpage through a search engine, successfully registering the warranty and marveling at the convenience of AI image recognition. This prompted reflections on business service models: In 2025, why isn't simple online registration the default?
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