Joco's Comeback: From Near-Death to Profitable E-bike Delivery Service

2024-12-28
Joco's Comeback: From Near-Death to Profitable E-bike Delivery Service

Joco, an e-bike sharing startup, launched in NYC in 2021 and nearly failed. Initially aiming to compete with Citi Bike, a lawsuit from the NYC Department of Transportation forced a pivot to last-mile delivery services. This proved pivotal. Joco now provides rentals, maintenance, battery-swap cabinets, and community hubs offering riders rest and charging. They've achieved profitability, partnering with major logistics firms like Grubhub across New York, Chicago, and Miami. Their success stems from customer-centric service, exceeding expectations, and financial prudence—avoiding early marketing spend.

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Apple Directs Spyware Victims to Nonprofit Security Lab

2024-12-23
Apple Directs Spyware Victims to Nonprofit Security Lab

Instead of conducting its own investigations, Apple directs victims of suspected government spyware attacks on iPhones to the nonprofit Access Now for assistance. This approach is supported by cybersecurity experts who believe Access Now is better equipped for systematic investigation and support. Access Now's digital helpline has received 4,337 requests in 2024, becoming a crucial tool in combating spyware. While Apple also employs other security measures like Lockdown Mode, this partnership provides invaluable support for those affected by government spyware.

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Tech Spyware

Google's Gemini Code Assist Adds Third-Party Tool Integration

2024-12-20
Google's Gemini Code Assist Adds Third-Party Tool Integration

Google announced support for third-party tools in Gemini Code Assist, its enterprise-focused AI code completion service. This allows integration with tools like Jira, GitHub, and Sentry via plugins, reducing context switching and boosting developer productivity. Currently in private preview for Google Cloud partners, this feature directly competes with GitHub's Copilot Enterprise, though Google highlights advantages like on-premises codebase support. The addition of tools aims to streamline workflows and enhance efficiency for developers.

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California Orders Uber to Fingerprint Drivers for Teen Rides

2024-12-20
California Orders Uber to Fingerprint Drivers for Teen Rides

The California Public Utilities Commission (CPUC) ruled that Uber must fingerprint drivers for its teen ride-hailing service, Uber for Teens, to continue operating in the state. This decision stems from safety concerns regarding unaccompanied minors. While Uber has historically resisted fingerprint-based background checks, the CPUC cited the importance of protecting children from potential sexual offenders. The ruling significantly impacts Uber's operations, while competitor HopSkipDrive, which already employs stricter safety measures including fingerprinting, supports the decision. The added cost of fingerprinting may lead to higher prices for Uber's teen ride service.

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Carta's Difficult Subscription Cancellation Process Sparks Outrage Among Founders

2024-12-12
Carta's Difficult Subscription Cancellation Process Sparks Outrage Among Founders

Funding management software Carta is facing criticism for its cumbersome subscription cancellation process. Several founders have taken to social media to complain about the difficulty of cancelling their subscriptions, citing mandatory meetings scheduled well after their renewal dates. While Carta attributes the issue to a temporary staffing shortage, competitors highlight their straightforward cancellation methods, involving simple clicks or emails. This controversy raises concerns about Carta's customer service and cancellation policies, underscoring the importance of careful consideration when choosing service providers.

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