Category: Startup

OwlEars Launches OwlBrain AI for Unfiltered Customer Feedback

2024-12-19

OwlEars, the creator of the world-famous feedback platform Sarahah, has launched OwlBrain AI. This new platform allows businesses to collect pure, raw feedback directly from their customers' minds. Unlike lengthy surveys, customers can easily share their thoughts via link, QR code, or website widget. OwlBrain AI provides AI-powered insights to help businesses improve their products and services. A 15-day free trial is available, no credit card required.

Beyond Code Yellow: A Startup's Guide to Tackling Tough Problems

2024-12-19

This article, penned by a seasoned tech executive turned investor turned founder, shares insights from his experiences at Instacart and Beacon. He critiques the overuse of 'Code Yellow' – a crisis-mode problem-solving approach – noting its effectiveness but also its negative impact on team morale. He proposes a more sustainable alternative: 'Sweating the Problem.' This involves removing hidden constraints (e.g., the 'keep the lights on' fallacy), running multiple solutions in parallel, avoiding premature scaling concerns, and breaking down departmental silos. The core is building team resilience and problem-solving muscle, fostering a culture where proactively tackling tough challenges is the default.

Amazon Updates FBA Inventory Reimbursement Policy: Manufacturing Cost Takes Center Stage

2024-12-19

Amazon announced an update to its Fulfillment by Amazon (FBA) inventory reimbursement policy, effective March 10, 2025. The new policy will reimburse sellers based on the manufacturing cost of lost or damaged inventory, with sellers able to provide their own cost or use Amazon's estimate. While aiming for greater transparency and predictability, the change has sparked seller concerns about potentially lower reimbursements, especially for handmade sellers. Amazon also introduced automatic reimbursements for items lost in their fulfillment centers.

Bank of North Dakota: A Century of Success, Boosting State's Economy

2024-12-18

The Bank of North Dakota (BND) is the only state-owned and -operated general-service bank in the United States, established in 1919 to foster agriculture, commerce, and industry. It leverages state funds to provide loans and financial services for infrastructure projects, agriculture, and small businesses, and acts as a wholesale bank for local institutions. BND played a crucial role during the 2008 financial crisis and the 2020 COVID-19 pandemic, demonstrating its profitability and positive impact on the state's economy. Its unique model has made it a standout success story in the American financial system.

Railway: Automating Revenue, Not Sales

2024-12-18

Railway shares its journey of shifting from traditional sales to automated revenue growth. Initial attempts at traditional sales proved ineffective. They pivoted to a product-led growth (PLG) model and developed a regression model to predict customer upgrades or churn. This model uses factors like successful/failed builds, configured regions, support requests, and feature adoption to score customers, identifying those needing assistance. Proactive support and this targeted approach boosted revenue and customer satisfaction, leading to sustainable business growth.

Startup Failure After 3 Years: Founder Open-Sources All Code

2024-12-17

After three years, Dylan Huang's developer tools startup, Konfig, has shut down. Konfig focused on simplifying API integrations, with its core product being an SDK generator alongside API documentation and testing tools. Despite gaining some early traction, the company failed to achieve hyper-growth due to challenges in securing contracts and low pricing. A pivot to a B2B SaaS AI product also proved unsuccessful. Now, Huang is open-sourcing Konfig's entire codebase – including the core product, failed pivots, and various supporting scripts – hoping it will be beneficial to others. While the startup ended in failure, Huang emphasizes the invaluable lessons learned.

Zaymo, YC-backed Startup, Seeks Founding Engineer

2024-12-17

Zaymo, a Y Combinator-backed e-commerce email marketing startup, is hiring a Founding Engineer. Zaymo transforms e-commerce emails into shoppable landing pages, allowing purchases without leaving the inbox. The company is experiencing hyper-growth and seeks an experienced full-stack engineer to help build the future of email marketing. The ideal candidate has 2+ years of startup engineering experience, proficiency in TypeScript, Remix, and AWS, and a positive, fast-moving, collaborative attitude. Zaymo offers competitive salary, equity, and relocation assistance.

Startup Engineer

Negotiating with Infringers: A Better Option for Creative Professionals

2024-12-16

When a creative professional's copyright is infringed, litigation isn't the only option. This article's author, a lawyer, suggests considering negotiation with the infringer. Negotiation is quicker and cheaper than litigation and may yield benefits beyond monetary compensation, such as promotion and collaboration opportunities. The author points out that most infringements are not malicious but due to negligence. Through negotiation, adversaries can be transformed into collaborators, leading to long-term success. Of course, if negotiations fail, litigation remains a last resort.

Fractional Jobs: The Rise of the Fractional Workforce

2024-12-15

Fractional Jobs is a job board specializing in fractional work, connecting companies with expert part-time talent. Offering a flexible alternative to full-time hires, the platform features a wide range of roles across various functions, from engineering and marketing to design and finance. Companies benefit from access to specialized skills on a monthly retainer basis, while professionals can build their careers and earn supplemental income. The platform boasts a large network of pre-screened candidates and promises quick matches between companies and talent.

Founders Over 40: Redefining Success

2024-12-15

This article explores the experiences of founders over 40, highlighting a shift in their definition of success compared to their younger counterparts. With increased family responsibilities and a longer life perspective, these founders prioritize work-life balance, seeking more stable and predictable income. Their accumulated wisdom allows for quicker pattern recognition, more pragmatic decision-making, and a willingness to explore alternative paths like acquisitions or joining larger organizations. This doesn't signify a lack of ambition, but rather a clearer understanding of the costs (time, energy, personal life) associated with different paths, and a more effective leveraging of their accumulated skills and experience.

Starting a Business at 62: A Father's Inspiring Journey

2024-12-15

At 62, after retirement, the author's father bravely started his own business, breaking free from a lifetime of self-imposed limitations stemming from a challenging childhood. He overcame his ingrained fear of risk, growing his business from humble beginnings to a thriving small shop. This isn't just a story of entrepreneurship; it's a testament to the power of pursuing dreams at any age, a beacon of inspiration showing that it's never too late to achieve your goals.

Crystal Ball Challenge: Knowing the Future Isn't Enough to Guarantee Riches

2024-12-15

Elm Partners conducted an experiment called the "Crystal Ball Challenge," where 118 finance students traded stocks and bonds using the Wall Street Journal's front page from one day in the future (with price data blacked out) over 15 days. The results were surprising: despite having future information, most participants didn't profit, averaging a mere 3.2% gain. Experienced traders, however, performed exceptionally well, averaging a 130% gain. The experiment demonstrated that even with 'future' knowledge, successful investing requires sensible position sizing. This research highlights the importance of decision-making under uncertainty and position sizing, offering valuable lessons for financial education.

Carta's Difficult Subscription Cancellation Process Sparks Outrage Among Founders

2024-12-12

Funding management software Carta is facing criticism for its cumbersome subscription cancellation process. Several founders have taken to social media to complain about the difficulty of cancelling their subscriptions, citing mandatory meetings scheduled well after their renewal dates. While Carta attributes the issue to a temporary staffing shortage, competitors highlight their straightforward cancellation methods, involving simple clicks or emails. This controversy raises concerns about Carta's customer service and cancellation policies, underscoring the importance of careful consideration when choosing service providers.

Former Twitter Founder Launches Mozi, a Social App Focused on Offline Connections

2024-12-12

Ev Williams, founder of Twitter and Medium, has launched a new social app called Mozi, aiming to redefine the essence of social interaction. Unlike content-focused social media, Mozi prioritizes helping users build and maintain relationships with people in their real lives. By integrating with users' contact lists, it shows when users and their acquaintances will be in the same location (city or event), facilitating offline meetings. Mozi emphasizes privacy, lacking public profiles and follower counts, aiming to be a private platform promoting genuine social connections.

Bonscore: Independent Credit Scoring for Businesses

2024-12-12

Bonscore offers an independent and transparent credit scoring service for businesses. Data is sourced directly from the company register, ensuring objectivity and preventing manipulation. Unlike traditional credit agencies, Bonscore uses proprietary algorithms to assess the probability of default, providing industry benchmarks for comparison. This empowers businesses to evaluate the creditworthiness of potential and existing clients, competitors, and suppliers, leading to more informed business decisions such as: vetting new clients, analyzing existing client payment behavior, participating in tenders, assessing supplier reliability, analyzing competitor financial health, and making credit decisions.

Great Question (YC) Hiring People Operations Manager

2024-12-12

Great Question, a YC-backed startup simplifying customer research, is seeking an experienced People Operations Manager. This role will focus on streamlining recruitment, onboarding, compensation standardization, and enhancing company culture to boost employee engagement and retention. The ideal candidate will have 3+ years of experience in people operations, expertise in compensation and performance management, excellent communication skills, and a proven ability to thrive in a remote work environment. This is a crucial opportunity to contribute to a rapidly growing startup.