AI-Powered Customer Success: Great Question Hiring Director of Customer Success (North America)

Great Question, a Series A B2B SaaS company backed by top-tier investors, is seeking a Director of Customer Success based in North America. This role will lead post-sale strategy and execution, driving revenue growth, building scalable systems, and guiding the CS team through a new phase of growth. The ideal candidate will have a proven track record leading CS teams in high-growth B2B SaaS environments, experience serving enterprise customers, and strong commercial acumen. Competitive salary and benefits are offered, along with the opportunity to make a real impact in the world of AI-powered customer feedback.