Salesforce's AI Power-Up: Empowering Every Employee

Salesforce is announcing significant updates to its Agentforce, Customer 360 Apps, and Slack offerings, streamlining AI adoption. Key changes include: generally available Agentforce add-ons and Agentforce 1 Editions offering unlimited employee AI usage; price increases for Enterprise and Unlimited Editions starting August 1, 2025; and Slack plan updates adding AI features to all paid plans and Salesforce channels to all plans (including free). New Agentforce add-ons and editions provide unlimited generative AI access, pre-built templates, AI-powered analytics, and more. This overhaul aims to empower every employee with AI, driving customer success.