Institutional Forgetting: The Silent Killer of Organizations

From VW's 1973 emissions scandal to the Challenger and Columbia Space Shuttle disasters, and even a blocked canal, this article explores the devastating consequences of institutional forgetting. It argues that loss of knowledge, fading experience, and the disappearance of crucial information can lead to catastrophic events. The author emphasizes the importance of knowledge preservation and experience retention to avoid costly mistakes stemming from forgetting.