Stop Being a JIRA Zombie: Prioritize Impact Over Tickets

This insightful post shares a valuable lesson learned by an engineer: Don't get bogged down in completing JIRA tickets; focus on strategically important projects. True productivity isn't about closing more tickets, but prioritizing what management deems crucial. The author outlines methods for identifying high-impact tasks, such as focusing on high-visibility incidents, unanswered questions, and project deadlines. A personal anecdote illustrates the frustration of focusing on less important tasks, advocating for ruthless prioritization and concentrating on projects that contribute real value. The result? Greater impact in less time.