The Secret Weapon for Diffusing Toxic Meetings: Naming What's Happening

This article reveals a powerful technique for resolving conflict in meetings: simply stating what's happening in the room. The author argues that many meetings devolve into unproductive arguments due to clashing priorities, emotions, and unspoken tensions. Instead of engaging in the conflict, the solution is to directly name the collective experience, e.g., "I'm sensing a lot of frustration in the room." This disrupts negative patterns, creates shared awareness, and paves the way for more productive communication and problem-solving. The article provides tactical tips, including using "I" statements, avoiding singling out individuals, and knowing when to escalate.