AI Chatbots in the Workplace: Adoption and Impact

A survey reveals that only a small percentage of workers regularly use AI chatbots, with younger (18-29) and postgraduate-educated individuals showing higher adoption rates. Common uses include research, content editing, and report writing. While 40% of users find AI chatbots highly efficient, a majority (69%) have never used them, citing lack of need or interest. Employer attitudes are largely neutral, with encouragement limited to certain sectors like information technology and finance.