ChatGPT's Hallucinations Spark Another GDPR Complaint Against OpenAI

2025-03-20
ChatGPT's Hallucinations Spark Another GDPR Complaint Against OpenAI

OpenAI faces another European privacy complaint over ChatGPT's tendency to hallucinate false information. Noyb is supporting a Norwegian user falsely accused by ChatGPT of murdering two children and attempting to kill a third. This highlights the risks of LLMs' 'hallucinations' and GDPR's accuracy requirements. While OpenAI offers remedies like blocking prompts, this is insufficient under GDPR's right to rectification. The case could result in fines up to 4% of annual turnover and force OpenAI to modify its AI products, impacting the entire industry.

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