It's Time to Abandon Chat Interfaces for Human-AI Interaction

This article critiques the anti-pattern design of chat interfaces in human-AI interaction. The author uses their experience building a chat-based calendar agent as an example, highlighting its inefficiency compared to traditional graphical user interfaces (GUIs). The author argues that for most transactional tasks, the information abstraction layer of a GUI is far more effective, saving time and effort. Chat interfaces are better suited for social interaction, not tasks requiring precise instructions. The future of human-AI interaction should move towards hybrid interfaces, integrating the intelligence of LLMs into GUIs to avoid cumbersome prompt engineering and enhance user experience.