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The Art of Communication: How Well-Intentioned Advice Can Backfire

2025-02-27

The author recounts a workplace communication mishap: his honest assessment of the team's shortcomings, intended as encouragement for improvement, unintentionally offended colleagues and potentially caused negative consequences. This led to a realization that even with good intentions, individual perspectives and communication styles can lead to misunderstandings. The article emphasizes the importance of avoiding direct personal criticism when advocating for improvement, focusing instead on the team as a whole, using a collective opportunity-oriented approach, respecting others' feelings, and carefully choosing the timing and method of communication.

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Lean Graph Theory: Modeling Organizational Operations

2025-01-27

This article explores using path graphs, directed acyclic graphs (DAGs), and network graphs to understand and improve organizational operations, especially in rapidly scaling tech companies. The author argues that different company types at different stages of development face unique challenges and require different models to address them. Using a product launch lifecycle as an example, the article illustrates the application scenarios and interplay of the three models, emphasizing the varied application of "Lean" principles across them. The conclusion highlights a shift from path and DAG models to more network-graph-centric models as companies grow to manage complex structures and collaborations.