Repair: How Great Managers Learn From Mistakes

Managers will make mistakes; it's inevitable. This article emphasizes the importance of "repair," proactively acknowledging mistakes, taking responsibility, and making amends. Instead of striving for perfection, focus on repairing relationships with your team. The author uses personal anecdotes and observations to illustrate how to repair mistakes through specific steps: being specific about the error, focusing on the impact on others, changing behavior, and consistent improvement. Ultimately, managers who are good at repair build stronger trust and improve team performance.
Read more