The $1.2B Lesson: How HP Killed Palm and WebOS
2025-06-13
This is the inside story of how HP acquired Palm for $1.2 billion, only to destroy its innovative WebOS platform within 49 days. The author, HP's former CTO, recounts his role in the acquisition, the subsequent leadership change, and the disastrous decisions that followed. He details the cognitive biases and flawed decision-making processes that led to the failure, highlighting the importance of systematic thinking frameworks in navigating innovation under uncertainty. He introduces his DECIDE framework as a solution to prevent similar catastrophes.
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