AI Tools: Powerful, But Don't Forget the Human
2025-03-04
This article explores the risks of deploying AI tools in production environments. The author argues that current AI isn't Artificial General Intelligence (AGI), but rather charismatic technology that often underdelivers on its promises. Drawing on cognitive systems engineering and resilience engineering, the article poses key questions for evaluating AI solutions: Does the tool genuinely augment human capabilities? Does it turn humans into mere monitors? Does it introduce new cognitive biases? Does it create single points of failure? The author stresses the importance of responsible AI system design, emphasizing that blindly adopting AI won't replace human workers; instead, it transforms work and creates new weaknesses.
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AI