The Hidden Costs of Cheap Services: Are You Really Saving Money?
2025-04-02
Using the example of a friend buying a Wayfair bed frame, the author recounts a series of frustrating experiences stemming from low-cost services: incompetent assemblers, incorrect delivery addresses, and slow customer service. This leads the author to question the issues behind "cheap services:" low prices often mean worker exploitation, resulting in poor service quality and consumers ultimately paying more in time and effort. The article explores similar problems in the courier, pharmacy, and other industries and calls on consumers to focus on service quality rather than price alone, support local businesses, and choose companies that provide good working conditions, thus building a more positive consumption model.