Are We Building AI Tools Backwards?
This article critiques the current approach to building AI tools, arguing that they neglect the essence of human learning and collaboration, leading to decreased human efficiency. The author proposes that AI tools should focus on enhancing human learning and collaboration, rather than replacing human thought processes. Using incident management and code writing as examples, the article explains how to build human-centric AI tools and emphasizes the importance of incorporating human learning mechanisms, such as retrieval practice and iterative improvement, into the design. Ultimately, the author calls for placing humans at the core of AI tools, building positive feedback loops instead of the negative ones that decrease efficiency.