The Secret to High-Performing Teams: Transactive Memory Systems
2024-12-15
This article explores the cornerstone of high-performing teams: Transactive Memory Systems (TMS). It's not about individual memory strength, but how teams effectively share and leverage members' knowledge and skills. Three types of team memory are introduced: working, long-term, and transactive memory, with a focus on how TMS enhances team performance. TMS comprises two elements: collaborative patterns and individual expertise. By building a TMS, teams unlock collective intelligence and overcome the impact of member changes. The article recommends methods like the Capability Comb, Team Manual, and deliberate practice to help teams quickly establish and improve their TMS.