Why Some UK Gov Services Are Offline at Night: A Legacy Tech Nightmare
2025-01-16

This post explores why some DVLA (UK Driver & Vehicle Licensing Agency) digital services are offline overnight. The root cause lies in a complex legacy system, including a 1980s IBM mainframe and a partially completed modernization effort. Facing a choice between years of rebuilding infrastructure or launching a service with nighttime limitations, DVLA chose the latter to deliver value quickly. The article highlights the challenges of digital transformation in large organizations grappling with legacy technology and the difficult decisions involved in balancing speed and long-term stability. The situation underscores how tricky government digitalization can be, even a decade after initial modernization efforts.