FTC Cracks Down on DoNotPay's Misleading 'Robot Lawyer'
2025-02-12
The Federal Trade Commission (FTC) has ordered DoNotPay to cease deceptive marketing of its AI chatbot as a “robot lawyer.” The FTC argued that DoNotPay’s claims were unsubstantiated, failing to meet the standards of a human lawyer in generating legal documents and advice. The final order includes a $193,000 penalty, notification to affected consumers (2021-2023 subscribers), and a ban on advertising its service as a lawyer’s replacement without sufficient evidence.