The Dark Side of the Sharing Economy: A Turo Nightmare

2025-02-16
The Dark Side of the Sharing Economy: A Turo Nightmare

Due to a past record, the author experienced a series of issues with the car-sharing platform Turo: the reserved car suffered a flat tire, the replacement arrived late; cancellation failed; the new car was dirty, and registration issues led to a police stop; additional charges were levied upon return. This article highlights the potential risks of the sharing economy: lack of platform oversight, irresponsible individual operators, and difficulty protecting consumer rights. Although the author eventually received a refund, the entire process was time-consuming and laborious, highlighting the shortcomings of the sharing economy's lack of effective regulation and consumer protection mechanisms.