NZ Health System Runs on Excel Spreadsheet, Blows $16B Budget
2025-03-11
Health New Zealand (HNZ), managing a $16 billion budget, relies primarily on a single Excel spreadsheet for financial management. This led to budget overruns, and a Deloitte report revealed critical flaws: untraceable data, high error rates, and slow analysis. Despite possessing 6,000 applications and 100 digital networks, HNZ's senior leadership lacks coordination, holding only weekly in-person meetings. The Health Minister lacks a concrete improvement plan, raising serious concerns.