CVS Lets You Unlock Locked Shelves With Your Phone
2025-01-29
CVS is piloting a new feature that lets customers unlock locked cabinets in stores using their phones, eliminating the need to ask an employee for help. The trial is currently in a few locations, with plans for nationwide rollout if successful. The feature requires users to be logged into the CVS app, connected to store Wi-Fi, and have Bluetooth enabled. CVS loyalty program membership is also required. The app also boasts AI-powered search and a conversational AI chatbot for checking medication refills and order statuses, streamlining the prescription pickup process.